What is included in Discovery & information architecture?
A scoped read of how things work today, a written plan you can approve, and delivery checkpoints you can inspect. We do not hand you a deck and disappear.
Website
Discovery Information Architecture
Two weeks of research that prevents six months of rework. We map what your visitors actually need before a single page is designed.
Why we front-load
Skipping discovery is a tax on launch.
Templates that fight the content. Navigation that mirrors internal org charts instead of how customers search. We catch those mismatches before they become change orders, the same gap we cover in UX & Product Design.
The document at the end of week two is what design, build, and QA reference when scope creeps.
Analytics read as behaviour.
Search queries, exit pages, device mix. Evidence instead of the loudest voice in the workshop.
IA that survives real content.
Edge cases documented upfront: legal, investor relations, multilingual markets, with owners before UAT starts.
Decision log, clear approvers.
Listed approvers per track. If consensus is impossible, we document the fork and the cost of each path.
Execution detail
What this engagement includes in practice.
These are the checkpoints we sign off before the next phase ships. Same criteria on every lane.
FAQ
Questions leadership teams ask before they commit budget.
How long does Discovery & information architecture usually take?
Most first delivery cycles run two to six weeks. Access to systems, decision speed, and any compliance sign-off are usually what moves the date.
How do you measure outcomes for Discovery & information architecture?
We agree the number before build starts: hours saved, error rate, conversion lift, uptime, or cost avoided. If we cannot name it, we do not scope it.
Who should be involved from our side?
One person who can say yes on budget and one person who knows how the work actually runs. That keeps decisions fast and handoffs short.
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